Identify and Respond to the Abuse of Older People

Training for management and all staff
An interesting and interactive training program that empowers management and all staff to create and maintain a safe environment for older people.

Course Overview

Training staff to assist in preventing the abuse of older people. How to identify and respond appropriately to the suspected abuse of older people.

An interesting and interactive training program that empowers management and all staff to create and maintain a positive culture and safe environment for older people.

Topics include:
Confidence vs Vulnerability
Dignity vs Shame

The Training

Duration: 3 Hours

Interactive workshop style delivery
For management and all levels of staff

The Topics

Vulnerability
Explores the multiple and complex factors that can cause older people to become vulnerable to abuse and neglect.

Denial and Minimising
Reasons why individuals, society and the older person may deny or minimise situations of abuse and neglect.

Valuing Opinions
Opinions and complaints are opportunities for positive change and improvement.

Definitions and Signs
The types of abuse and their definitions. The signs that might be seen in older people that might lead us to suspect that they are possibly being abused.

Mandatory Reporting
The approved provider's legal responsibilities and the role of staff in the mandatory reporting process.

Responding
Know your role. How to respond to a situation of possible abuse.

Empowering to protect older people